(4.8 / 5)1426+ Ratings

Harveynichols.com Reviews

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Overall Rating

4.8
12 Reviews
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About Harveynichols.com

Harveynichols.com is a luxury retail service that offers a wide range of products and services. The website showcases an extensive range of luxury beauty products. They also provide a variety of services such as nail treatments, including manicures and pedicures, and facial treatments like Guinot Hydradermie, Skinceuticals Antioxidant Facial, and CACI Ultimate Facial Treatments. They even offer booster injections for energy and weight loss. In addition to these, they have an in-store collection service where customers can place their order online and collect from the nearest store at their convenience. The customer service consultants are available Monday to Sunday, 10am – 5pm, and can be reached via email, phone, or Twitter.

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Harveynichols.com Customer Reviews (12)

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Barbara Gunter
Barbara Gunter
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Feb 9, 2023
Richard Hope
Richard Hope
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Feb 9, 2023
Ivone Rizzo
Ivone Rizzo
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Feb 8, 2023
Callum Robson
Callum Robson
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Feb 7, 2023
Sandra Schwarz
Sandra Schwarz
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Feb 6, 2023
Darcy van Heerwaarden
Darcy van Heerwaarden
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Feb 6, 2023
Marisa Aslakhanov
Marisa Aslakhanov
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Feb 5, 2023
John Carter
John Carter
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Feb 5, 2023
Melanie Werfel
Melanie Werfel
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Feb 4, 2023
Jodie Taylor
Jodie Taylor
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Feb 4, 2023

Harveynichols.com Customer’s Q&A

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Harveynichols.com FAQs

FAQ

About Harveynichols.com Prices and Cost?

Harvey Nichols is a luxury brand and department store that offers a wide range of high-end products for both women and men. The store carries products from several well-known high-end brands such as Balmain and Tom Ford. The pricing at Harvey Nichols aligns with the luxury market, reaching extremely high marks across most inventory. For instance, customers might pay $50+ for a basic tee, $500+ for cocktail gowns or $1500+ for leather bags. Despite the steep prices, the brand delivers elite quality and craftsmanship. However, some customers have reported inconsistencies in web inventory, shipping, and customer service. It's important to note that while the brand offers a wide range of luxury goods, the prices may not be accessible to all shoppers.

FAQ

Harveynichols.com Return Policy?

At Harvey Nichols, customers wishing to return their items must notify the company within 14 days of receiving the item. Following this notification, the items must be returned within an additional 14 days to be eligible for a refund. It's important to note that original shipping costs will not be refunded. The cost of the returns service will also not be credited.

Items that are returnable must be returned in any of the following ways: by post or return to store. For postal returns, customers need to log into their Harvey Nichols account, locate the relevant order, register the return, and generate a returns label/QR code. The parcel with the returns label or QR code should then be taken to the local Post Office. A certificate of posting should be obtained and kept until the refund has been received.

For returns to store, Harvey Nichols products can be returned to one of their UK stores or Hong Kong stores. The item(s) to be returned should be packed in the original packaging and a copy of the order confirmation should be brought.

As for the shipping policy, it appears that Harvey Nichols does not offer free shipping. However, they do offer a variety of delivery options to fit the customer's schedule, including next day delivery and worldwide shipping destinations.

Please note that certain items, such as hampers, are not eligible for refund or exchange unless they are faulty. All items should be returned new and unused, with the Harvey Nichols tag intact and with the original packaging.

FAQ

About Harveynichols.com Popular Products and Services?

Harvey Nichols is internationally renowned for its expertly edited fashion and beauty merchandise, premium food and wine offer, and award-winning restaurants. It offers an unparalleled depth of luxury designers and products unavailable anywhere else. The brand encompasses 7 large department stores across the UK and Ireland, 5 international brick-and-mortar locations in Asia, and a global online shopping site shipping to over 230 countries worldwide.

In terms of products, Harvey Nichols offers a range of Luxury Home Products including Swarovski ornaments, Manhattan trays, bar ships decanters, and legacy picture frames. These products are perfect for a stylish interior scheme and make show-stopping presents.

The beauty section of Harvey Nichols includes makeup brushes and tools, pro-worthy eyeshadow palettes, nourishing haircare, and skincare products. Icons like Fenty Beauty and Charlotte Tilbury, as well as the latest innovations in beauty, can be found here.

The fashion collections at Harvey Nichols are stellar. The womenswear section features the latest runway looks from McQueen, Erdem, Roland Mouret. The menswear section offers refined essentials by Brunello Cucinelli, Loro Piana, Berluti. The shoes section has both classic & modern styles from Manolo Blahnik, Christian Louboutin. The handbags section showcases iconic designs by Chloé, Anya Hindmarch, Saint Laurent. Many collections offer custom monogramming for a bespoke touch.

However, there are some inconsistencies in web inventory, shipping, and customer service that indicate areas for growth. Despite these, the brand still delivers elite quality and craftsmanship worthy of its steep prices. When you pay $50+ for a basic tee, $500+ for cocktail gowns or $1500+ for leather bags, details matter. Shoppers expect meticulous customer service, packaging, website design, and inventory quality.

FAQ

What are some popular brands available on Harveynichols.com?

Harveynichols.com is a luxury retailer that offers a wide range of brands. Some of the popular brands available include Marella, Soeur, Michael Kors, Smythson, Bobbies, and Le Creuset. In the men's clothing section, prestigious fashion houses such as Moncler and Valentino are featured, along with bold new labels like Stone Island and Balenciaga. The women's designer clothing collection includes fashion-forward pieces from brands like Balmain, Jacquemus, Roksanda, McQueen, Erdem, and Roland Mouret. The handbag section showcases iconic designs by Chloé, Anya Hindmarch, and Saint Laurent. These are just a few examples of the many brands available on Harveynichols.com.

FAQ

What items are not accepted for return at Harveynichols.com?

Damaged, soiled, worn or altered items may not be accepted at Harveynichols.com.
FAQ

What are the conditions for returning an item at Harveynichols.com?

All items should be returned new and unused, with the Harvey Nichols tag intact and with the original packaging within 30 calendar days from the day after you receive your order.
FAQ

Can I change or cancel my order at Harveynichols.com after it’s been placed?

You may not be able to make any amendments or cancel your order if it has already been processed. In this instance, you would have to return your order once you've received it.
FAQ

How will delivery pricing be calculated on Harveynichols.com?

Delivery pricing will be converted to your selected currency at checkout.

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